Shipping Information
Fast, reliable, and efficient delivery across the UK and Ireland.
Delivered Safely, Quickly, and Reliably
At HoReCaGold Wholesale, we understand that timely delivery is essential for the smooth operation of every hospitality and food service business. Whether you are running a busy restaurant, takeaway, hotel, catering company, cafe, supermarket, or wholesale distribution business, having the right products delivered on time helps you maintain service standards and meet customer expectations.
From our Birmingham distribution centre, we supply customers throughout England, Scotland, Wales, Northern Ireland, and the Republic of Ireland with dependable wholesale delivery services backed by experienced logistics partners and our dedicated customer support team.
Delivery Services
| Local Delivery Within Selected Areas | Nationwide Courier Delivery | Pallet Distribution for Larger Orders | Trade Deliveries for Business Customers | Click and Collect From Birmingham |
Whether you are ordering a small quantity of catering consumables or placing a large wholesale order, we will always aim to provide the most suitable delivery solution for your business.
Free Delivery
We are pleased to offer free delivery on qualifying wholesale orders within selected delivery areas and order values. Our free delivery service is designed to provide additional value for our customers while helping businesses reduce operating costs.
Eligibility for free delivery may depend on:
| Minimum Order Value | Delivery Postcode | Product Type | Order Size |
For orders that do not qualify, our team will always advise you of the most competitive delivery option available before your order is confirmed. Free delivery is subject to our current delivery policy and terms and conditions.
Around Birmingham
Local Delivery RoutesFor customers located within Birmingham and surrounding areas, we operate regular local delivery routes that provide a fast and convenient solution for receiving wholesale orders. Our local delivery service is ideal for: Restaurants, takeaways, cafes, hotels, catering companies, schools, healthcare providers, retail businesses, and hospitality venues. |
|
For Larger Orders
Pallet and Bulk DeliveriesFor larger wholesale orders, we offer pallet delivery services designed to transport goods safely and efficiently. Our team will recommend the most appropriate transport method based on the size and nature of your order. Suitable for: Wholesale distributors, food service suppliers, hotel groups, restaurant chains, catering companies, retail businesses, and Cash and Carry operators. |
Prefer to Collect?
Click and CollectIf you prefer to collect your order personally, our Click and Collect service provides a fast and flexible alternative to delivery. Simply place your order in advance and collect it from our Birmingham wholesale warehouse at a convenient time. Click and Collect allows customers to: Avoid delivery waiting times, collect urgent orders, access stocked products quickly, visit our Cash and Carry warehouse, and speak directly with our experienced team. |
Behind the Scenes
Order ProcessingOur warehouse team works hard to process every order as quickly and accurately as possible. Orders are carefully checked before dispatch to ensure product accuracy, secure packaging, safe transportation, efficient dispatch, and reliable delivery. Processing times may vary depending on product availability, order size, seasonal demand, and delivery destination. If there are any unexpected delays, our customer service team will keep you informed throughout the process. |
Help Us Help You
Delivery InformationTo help us provide the best possible service, customers are asked to ensure that:
|
If Something's Not Right
Damaged or Missing DeliveriesWe take great care when preparing and dispatching every order. Upon delivery, customers are encouraged to inspect their goods before use. If you experience damaged products, missing items, incorrect deliveries, or delivery shortages, please notify our customer service team as soon as reasonably possible so we can investigate and resolve the issue promptly. |
Please Note
Delivery RestrictionsWhile we aim to deliver to as many locations as possible, certain products or delivery destinations may be subject to restrictions due to courier limitations, transport regulations, or geographical location. Additional delivery charges may apply for remote locations, offshore islands, large pallet consignments, or special delivery requirements. |
Why Businesses Choose HoReCaGold Delivery Services
| Reliable UK-Wide Distribution | Free Delivery on Qualifying Orders | Local Delivery Routes | Nationwide Courier Network |
| Pallet Delivery for Bulk Orders | Click and Collect From Birmingham | Carefully Packed Orders | Prompt Order Processing |
| Dedicated Customer Support | Flexible Delivery Solutions for Trade Customers | ||
Delivering Confidence to Your Business
Our commitment extends beyond supplying quality products. We are dedicated to providing a dependable delivery service that supports the daily operations of businesses across the UK and Ireland.
If you have any questions regarding delivery areas, order processing, shipping costs, or Click and Collect services, our friendly customer service team will be happy to assist you.
Contact Customer Service